Find answers to common questions about our luxury travel services, bookings, and destinations
Making a booking with ANGA LUXE TRAVELS is simple:
We accept multiple payment methods for your convenience:
All transactions are processed securely using encrypted payment gateways. We do not store your payment information.
Deposit: 30-50% of the total cost is required
to confirm your booking.
Final Payment: Due 60 days before your
departure date.
Late Bookings: For bookings made within 60 days
of departure, full payment is required immediately.
We'll send you payment reminders and a clear payment schedule
when you book.
Our standard cancellation policy:
Important: Some services (flights, permits, special events) are non-refundable. We strongly recommend purchasing travel insurance to protect your investment. See our full Terms and Conditions for details.
Our initial consultation and trip planning services are complimentary. We earn our fees through commissions from our hotel, airline, and tour operator partners—which means you often get better rates and exclusive perks at no extra cost. There are no hidden fees, and all costs will be clearly outlined in your itinerary before you commit.
We recommend booking:
That said, we can accommodate last-minute requests! Our connections often give us access to sold-out properties and experiences.
Yes! We provide comprehensive guidance on visa requirements, application processes, and documentation needed for your destination. While we don't process visas ourselves, we'll guide you through every step and can recommend visa assistance services if needed. We also advise on passport validity, vaccination requirements, and health documentation.
We strongly recommend comprehensive travel insurance for all trips, and it's mandatory for certain destinations and activities. Travel insurance protects you against:
We can recommend reputable insurance providers who specialize in luxury and adventure travel.
Absolutely! Every itinerary we create is 100% personalized to your preferences, interests, budget, and travel style. We don't use templates—we craft each journey from scratch. Whether you want to adjust an existing itinerary or start completely fresh, we'll create the perfect trip for you. Tell us your dreams, and we'll make them reality.
While Tanzania is our specialty and home base, we plan luxury journeys to over 50 countries across 6 continents. Our expertise includes East Africa (Tanzania, Kenya, Uganda, Rwanda), Indian Ocean islands (Maldives, Seychelles, Mauritius), Southeast Asia, Europe, the Americas, and more. As Virtuoso members, we have partnerships worldwide.
Every itinerary is customized, but typically includes:
Not included: International flights (we can arrange these), travel insurance, visas, vaccinations, personal expenses, and gratuities.
Yes! While international flights are typically not included in our base packages, we're happy to arrange them for you. We work with preferred airlines and can often secure better fares, upgrades, and routing. We can also arrange flights separately if you prefer to book directly or use airline points.
Yes! Tanzania is one of Africa's most stable and welcoming countries. Tourist areas like the Serengeti, Ngorongoro, Zanzibar, and Kilimanjaro are very safe. We use experienced guides, vetted partners, and secure accommodations. Our team monitors conditions continuously and provides 24/7 support. As with any travel, we provide safety guidelines and maintain communication throughout your journey.
Required: Yellow fever vaccination (if arriving
from endemic countries)
Recommended: Hepatitis A & B, typhoid, tetanus,
and malaria prophylaxis
We provide detailed health information in your pre-trip documents, but always consult your doctor or a travel medicine clinic 6-8 weeks before departure. Requirements can change, so we'll provide the latest information when you book.
Tanzania offers excellent safari experiences year-round, but timing depends on your priorities:
We'll help you choose the perfect time based on what you want to see and experience.
Essential safari packing list:
We'll send you a detailed packing list customized to your itinerary and season.
Yes! Tanzania safaris can be wonderful family experiences. Most lodges accept children aged 6+, and some welcome younger children. We can arrange family-friendly accommodations with connecting rooms, child-appropriate activities, flexible schedules, and experienced guides who are great with kids. We'll create an itinerary that keeps everyone engaged and comfortable, with shorter game drives and fun stops along the way.
Both offer luxury experiences with different atmospheres:
Lodges: Permanent structures with solid walls,
often with pools, spa facilities, and resort-like amenities.
More spacious, air-conditioned, family-friendly.
Tented Camps: Canvas accommodations (but very
luxurious!) with en-suite bathrooms, comfortable beds, and
upscale furnishings. More intimate connection with nature,
authentic safari feel, often mobile camps that follow the
migration.
Both are excellent—it's about your personal preference for
atmosphere and comfort level!
Several key differences:
We provide 24/7 support during your trip through multiple channels: phone hotline, WhatsApp, email, and your client portal messaging system. You'll have direct contact information for your dedicated travel concierge and our emergency support team. We're always available to assist with any questions, changes, or issues that arise during your journey.
Absolutely! We work with dietary restrictions including vegetarian, vegan, gluten-free, kosher, halal, allergies, and other special requirements. Just inform us during the planning process, and we'll coordinate with all hotels, lodges, and restaurants to ensure your needs are met throughout your journey.
We specialize in private, personalized travel where you have your own vehicle, guide, and itinerary. We also arrange group travel for families, friend groups, destination weddings, and corporate events. We don't typically offer shared group tours with strangers—our focus is on exclusive, intimate experiences tailored to you.
Our luxury travel experts are ready to answer your questions and help you plan the perfect journey